Regarding trends in recruiting and retaining administrative staff in Honolulu, upskilling is a must for Hawaii employers in every industry. Upskilling is necessary to keep pace with the evolution of office digitization and technological advancements such as Artificial Intelligence.

When evaluating prospective employers, upskill training opportunities are high on the list for Gen Z job seekers, the first “digital native” generation, as well as recent college grads, and experienced personnel looking to reenter the workforce.

According to a Gallup-Amazon report, 48% of U.S. workers would switch jobs for employer-provided upskill training, and a whopping 65% of workers felt that upskilling is an important consideration for making a career move.

As a long-time administrative staffing agency in Honolulu, we see a recent increase in the need for highly skilled talent in administrative roles and office staff positions. We’re working with local companies to fill “skills gaps” through recruiting and upskill consulting.

Why is Administrative Upskilling Important for Businesses?

Upskilling your office and administrative staff in Honolulu is one of the most cost-effective ways to invest in your business’s future.

Administrative upskilling helps your company:

  • Improve marketing results. Keep your sales and marketing team up-to-date on current trends, industry knowledge, and branding strategies.
  • Be more competitive. Don’t fall behind the competition because of skill gaps or lack of desirable, new and emerging skill sets.
  • Boost employee productivity. In-house skills training is proven to improve employee morale and job satisfaction.
  • Reduce turnover. Upskilling makes it easier to “grow your own” superstars and retain top talent.

In addition, top candidates and your current employees are all looking for opportunities to learn and advance their careers. Upskilling is not just about technical skills, it’s cultivating soft skills and empowering people to achieve.

Upskilling your office admin staff helps them:

  • Do more, faster.

Office administrators typically handle various clerical and organizational tasks to support management, departmental operations, or company leadership. This includes everything from scheduling and data entry to handling customer calls, making travel arrangements, and coordinating multiple activities. Upskilling, particularly in the area of digitization, helps office staff complete more tasks more efficiently.

  • Gain transferable skills.

You’re growing your internal workforce by upskilling your administrative staff, particularly in “soft skills” and evolving digital skills. This improves your ability to promote people from within, and provides career paths for your internal talent. Upskilling training programs show your employees they are appreciated and have opportunities for personal and professional growth.

  • Improve customer service.

Your administrative team is often the first point of contact for customer inquiries. Upskilling to increase the use of  AI tools and digital technology can help route sales calls and address complaints faster, answer questions confidently, and streamline all customer service processes.

  • Provide better business data to boost profitability.

When you upskill your office staff’s ability to handle data collection and analysis tasks, your management team gains deeper knowledge and understanding of customer purchasing, website browsing and social media history, and business intelligence reporting to maximize ROI on the sales and marketing efforts that drive revenue.

Benefits of Partnering with Office Staffing Agencies in Honolulu

If you’re looking to fill skills gaps, update your employee training programs, and upskill your office administrative staff, partnering with a staffing agency in Honolulu is a good place to start.

You’ll benefit from:

Access to a Pool of Qualified Candidates

With years of experience building a database of local candidates, an administrative staffing agency can quickly match qualified people with your job openings.

Whether it’s a direct-hire placement, finding specialized talent to fill a role in finance, healthcare, technology, or another high-demand industry, or filling skills gaps with temporary or temp-to-hire office and admin personnel, a staffing agency in Honolulu delivers access to a pool of prequalified candidates who are ready to work.

Tailored Training Solutions

An administrative staffing agency in Honolulu also has resources for both job seekers and employers alike to help keep up with current and the most desirable new skills. For example, here at Bishop & Company, we’re working with organizations to develop:

Skills Assessment: With so many options to choose from, which skills assessment tools and pre-employment tests are appropriate for your company?  A staffing agency works with your human resources team and hiring managers to identify skills gaps and make data-driven hiring decisions.

Customize Training Programs: Utilizing industry-specific skills assessment tools, a staffing agency conducts a gap analysis to identify any skills deficiencies in your company in order to develop and implement custom training programs for your office and admin employees to help them succeed in their roles.

Continuous Professional Development Opportunities

Today’s job seekers, and especially Gen Z workers, want more than a job, they want growth opportunities, and more importantly, they want to feel inspired and contribute to the success of the organization. They seek meaningful work, through training, upskilling and promotion to more challenging positions.

An administrative staffing agency in Honolulu offers expert recommendations to learning and educational resources, such as certification programs, workshops and online training.

Cost-Effective Upskilling Solutions

To maximize the cost-effectiveness of upskilling training solutions, it’s critical to start with a strategy that aligns with your business goals.

 

For best results:

  • Define goals. What does your business need to succeed now and in the future? What are your current employees’ goals for personal growth? Goal-based planning leads to more impactful training, learning and development programs.
  • Identify your company’s strengths and weaknesses. This includes mapping the strengths and skill-sets of your people to identify knowledge gaps and what’s needed to meet your goals for long-term business growth.
  • Provide learning opportunities. Make it easy for employees to participate in upskilling and training. Consider offering incentives or paid time during the work week for learning. Work with individuals to create personal development and career paths to reach their highest potential in the company.
  • Communicate the value of training and upskilling programs. Let your employees know that your organization prioritizes learning and values their participation. Incorporate upskilling opportunities into regular feedback, ongoing conversations, and encouragement as part of the day-to-day employee engagement.

The Role of Office Staffing Agencies in Employee Upskilling

As a knowledgeable staffing agency in Honolulu, we advise employers in workforce development, skills training and upskilling of employees. We start by working with your human resources leaders and managers to address skills gaps to meet your business challenges.

This includes identifying obsolete skills that need to be updated, any deficiencies in new and emerging skills, or shortages in specialized knowledge and education.

We also look at changes in government regulatory and compliance requirements to ensure your employees are up-to-date on any needed continuous training certifications.

Collaborating with a locally-owned office and administrative staffing firm bridges the gap between your existing talent and the future talent you need to grow your business and increase profitability.

How to Choose the Right Office Staffing Agency in Honolulu

Finding talent with the most sought-after skills in today’s competitive employment market can be daunting. Choose an administrative staffing agency with the local know-how to find and attract skilled, ambitious workers looking to advance their careers.

Key Factors to Consider

  • Reputation and Track Record: Does the agency have a history of proven results?
  • Range of Services: Look for scalability, flexibility and expertise in handling interviews, salary negotiation, consulting, and other time saving services.
  • Client Testimonials and Reviews: Research the company’s reviews and client comments on unbiased third-party sites.

Key Questions to Ask Potential Staffing Partners

  • How long has the staffing agency been serving Hawaii employers?
  • What tailored solutions are available for an organization in your industry?
  • How can they assist in upskilling or filling skills gaps for your office and admin staff?
  • What is their average time-to-fill similar job openings for office, administrative, and clerical positions?
  • Can they provide references and case studies demonstrating success working with companies like yours?

Think of your local office and admin staffing agency as a business partner that connects you to an extensive network of qualified candidates to fill skills gaps.

A staffing agency in Honolulu saves you time, lowers overall hiring costs, and reduces turnover by pre-screening prospective candidates, conducting a thorough assessment of required skills, and finding the best-fit talent for your unique company culture.

Upskill Your Administrative Team with the Support of an Office Staffing Agency in Honolulu: Bishop & Company

Filling skill gaps is necessary for innovation, driving marketing and sales, supporting customer service, and improving employee engagement and productivity.

Implementing upskill training and learning and development programs is time-consuming. We invite you to see how Bishop & Company can help. We offer resources and customized solutions to identify the right people with the right skill sets to fill the office and admin staffing roles.

Get in touch to learn how upskilling can enhance your competitive edge, and request top talent today.